Returns
Start with your order number. We will help you understand the next step.
Request a return
Contact DEEPFIT promptly after delivery with your order number and reason for returning the item. The eligible period and any product-specific restrictions must be confirmed for your order. Keep your proof of purchase.
Item condition
Where applicable, items should be unused, in their original packaging and suitable for resale. Hygiene, safety or product-category restrictions may apply. Contact us before opening or using an item you intend to return.
Damaged or incorrect items
Please include photographs of the item and packaging with your order number. The team will review the issue and confirm the available resolution and collection or return arrangements.