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DEEPFIT

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Orders, delivery, returns or the protein itself. Here is the quickest way to an answer.

Questions

Orders and delivery

We deliver to all seven emirates. Anywhere in the UAE: AED 15. Remote, non-serviceable and out-of-zone areas may cost extra; We confirm any extra charge with you before dispatch.

Delivery policy

Order status shows whether your order is paid, packed or on its way. For anything else, message us on WhatsApp with your order number.

Order status

Message us as soon as you can with your order number and the new address. The sooner we hear, the easier it is to change.

The product

DEEPFIT Whey Protein Isolate, sold in 1,280 g tubs in three flavours: Simply Vanilla, Matcha Vanilla and Island Cocoa.

Scoop it into a shaker, add your liquid and shake. The serving size and mixing directions for your flavour are on the pack.

Each flavour has a report from METS laboratory on a sample taken in August 2026. It checks four heavy metals (arsenic, lead, mercury, cadmium) and seven microbiology measures, and all three flavours passed. The reports don't measure protein content per serving.

It's made from milk (whey). Check the label on your flavour for the full list before you buy.

DEEPFIT is Deepa's brand, operated by Essential Brands Trading LLC in IMPZ, Dubai.

Yes. Message the team on WhatsApp, or use the Help page and we'll get back to you.

Returns and refunds

Message us with your order number and the reason before you send anything back. Unused items in their original packaging are simplest; some products cannot be returned once opened, for hygiene or safety reasons.

Returns policy

Send us photos of the item and its packaging with your order number, and we will tell you how we will put it right.

Once a refund is approved it usually takes 5 to 10 business days to reach you, depending on your bank and the payment provider. It goes back to the way you paid.

Refunds policy

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Or email support@deepfit.life.

For an order, include the order number.

Please leave out card details and medical information. How we use your details.